Shipping and returns at Reedy's Workshop
I'm dedicated to ensuring your handmade treasures arrive safely and that you're delighted with your purchase. Here's everything you need to know about our shipping and returns policy.
Delivery times and costs
Each of our beautiful handmade products is built to order with care and precision. This means that from the moment you place your order, it will typically take around two weeks for your item to be crafted and shipped. I'm pleased to offer free delivery to mainland Britain for all orders, ensuring your unique item arrives without extra cost.
Do you deliver to countries outside the UK?
Call or email meas some items can be sent worldwide when prior arrangement has been made to calculate accurate shipping cost.
Exchanges and returns
I want you to be completely happy with your Reedy's Workshop purchase. If for any reason you receive an item you aren't completely satisfied with, or if you need to swap it for something else, please contact me immediately. I'm here to help and assist you with any issues to ensure a smooth resolution.
Damaged items
While we take every precaution to ensure your handmade treasure arrives in perfect condition, accidents can sometimes happen during transit. If your item arrives damaged, please contact us immediately. This allows us to help you as quickly as possible and resolve the situation to your satisfaction.
International deliveries
Yes, we're delighted to share our beautiful handmade products with customers outside the UK! Please note that all orders placed for delivery outside mainland Britain will be subject to additional delivery costs.
Call or email us if your items are to be sent worldwide. We can then calculate accurate shipping cost, please don't hesitate to contact us.